WHEN WILL I RECEIVE MY ORDER?
All Pre-orders received by Nov 16th, 7:00 PM Eastern time are now shipping!
Orders within Newfoundland & Labrador
- sent via Canada Post and should arrive by Monday Nov 27th
Orders within Canada/USA
- being sent via bulk mail process and will take 7-12 business days based on speed of local mail service
Orders outside of Canada/USA (International)
- being sent via bulk mail process and will take 7-18 days (based on speed of local mail service).
All orders received after Nov 16th, 7pm Est, will be shipped in batches, every few days.
UPDATE NOVEMBER 29TH
All orders placed after Nov. 16th and before Nov. 23rd have been shipped and if you haven’t received it already you should expect it very soon! We’re told by our friends at Canada Post that even the orders outside of Canada will be with you, in hand, by December 20th at the latest.
UPDATE DECEMBER 21ST
Canada Post has received an unprecedented amount of mail to be delivered this Holiday Season. Because of this some of the MerBy's orders have been delayed. Please accept our sincerest apologies if your order is effected and know that we are working with our shipping company to find a timely solution.
WHAT ARE YOUR GUARANTEED CHRISTMAS DELIVERY CUT OFF DATES?
Within Canada - December 5th
International - December 1st (Orders are still available, but we can not guarantee delivery by December 25th)
UPDATE DECEMBER 6TH
Christmas delivery is no longer guaranteed.
Sorry for any inconvenience. Happy holidays!
Thanks to everyone for your support and patience during the shipping process!